Testimonials

I have had the pleasure of working with Innovation-line on so many custom projects over the years. They communicate clearly, follow through on samples and expected dates for arrival!

Everything I have worked on with them has come out wonderful and I honestly feel like once I place the order with them I'm in such good hands I can not think about it again until the sample or product is due!

Bonnie B.
GEIGER

Innovation's overseas sourcing capabilities are second to none.

Whether it's bags, technology, drinkware or anything else, they find the right source at the right price. The deliveries are timely, reliable and superbly managed.

Carol M.
EmpirePromos

Thank you for all your help with our custom project.

From start to finish you and your team provided us detailed information and follow through. We were very happy with the final product, packaging and shipping information. The updates throughout the project helped keep us up to date and on track. It is great to partner with a company that is willing to go the extra mile for our customer and provide us detailed explanations to pass on. We look forward to working with you in the future.

Colette B.
Ad Specialties & Promotions, Inc

I've worked with Chester over 20 years and Innovation-Line since the 90s.

They helped me launch the first stainless steel bottle designed for craft beverages

Over 10 years ago and have been vital sourcing, manufacturing, printing and distribution partners. I could not have done that project and others without their expertise, diligence and honest work ethics. I'm happy to not only have a great business relationship with team members but have also built lifelong, invaluable friendships. I would highly recommend having them source and assist anyone looking to make a big idea bigger than life.

Dave B.
Distrimatics, USA

I order a very large order of wireless chargers with Innovation Line and they did an amazing job.

We had to rush some of them at the end to meet my clients deadlines and they did everything I asked them to do. They were very responsive and quick with the quotes and proofs.

Their communication was the best. I would do another large overseas order with them again.

Jane M.
Jungle Jane Promotions

My experience working with Chester and his overseas team was second to none.

From the very beginning, Chester was extremely responsive with calls/emails, precise with his quotes, and very knowledgeable about his products and the industry itself. I never once had to worry about what was going on with this project because Chester always did his due diligence and kept me up to date and was on top of everything.

The project I did with them was a 100% complete custom bag that Chester and his team made from scratch and the end result was exactly what the customer had hoped for. Overall, working with Chester and his team was a fantastic experience and I look forward to working with the overseas team at Innovation Line for many years to come!

Joe S.
HALO Branded Solutions

Innovation Sourcing is an excellent supplier to help source and assist in your overseas project. They provide quality products and great service.

I wholeheartedly recommend them. Chester Su and the team were great to work with, they truly worked together as a team to get the product produced and into the US in time for my clients' events. My project wasn't simple, but they made it seem that way, coordinated multiple overseas freight methods getting it to the customers facilities in the US, meeting tight deadlines.

Based on my experience with Innovation Sourcing, I am confident that you'll have a positive experience.

They have always been very responsive to my requests, and have really gone the extra mile to ensure my client's needs are met, I felt I was in good hands, and best of all my client loved their bags!

Cindy Schonhoff
HALO

Let me take a moment to share EXCELLENCE!

After almost 40 years in the Branded Merchandise Industry, I have found the BEST. I have been working with many vendors and sourcing agents over the past decades to leverage the advantages of working with the overseas factories. In the past two years, I have been fortunate to find the very best in this space.

Chester Su of the Innovation Line is the creme de le creme - the BEST! His focus on incredible customer service is enveloped in his commitment to his customers. Chester works tirelessly and is dependable beyond all expectations. Ideation, pricing quotes, virtuals and samples are provided with advantageous timeliness and urgency. Responsiveness is never an issue as Chester provides reliability above all expectations.

The trepidation and the uncertainty of sourcing products is a phobia of the past when working with Chester. I cant say enough about his commitment to EXCELLENCE!

Looking forward to lots of new opportunities in our partnership!

John L.
IRONMARK

We are very selective about with whom we do business

Our goal is to give 90% of our business to about a dozen suppliers. We do this to gain efficiencies and really build relationships with our supplier partners. Innovation-Line is one of these top suppliers. Whether it is a simple sanitizer order, custom awards, or a large overseas project, Innovation-Line has been great with which to work.

Their pricing is competitive, they provide proofs and pre-pros in a timely manner, and orders ship on time. Most importantly, communication is easy. When I need additional specifics, I can always reach someone who is helpful and knowledgeable.

Carolina E.
Ideas Unlimited

We had a large order of 90,000 bags and Chester, Catherine, Patti, Deb and Ana helped us make sure our order went off without a hitch.

There were obstacles to deal with including Chinese New Year but Chester made sure to keep in constant contact and do everything in his power to make sure our client got the bags before they needed them.

We will not hesitate to use Innovation Line's sourcing department again as they made us look like all stars to our client.

Joel S.
H J Promotional Products