Elizabeth Gonzalez Promotion

Please review each webpage for current Production time and Pricing. If production times are not correct on actual Purchase Orders, delays will result. Production starts after proof approvals. Prices are subject to change, check for current pricing prior to order placement. A 2% convenience fee for the total amount charged will be added to all credit card payments. Self Promo Orders & Speculative Samples not available due to labor shortages. Repeat order ink colors and logo printing will vary from order to order. PMS matches can only be close and cannot be matched exactly for digital printing. Claims resulting from printing imperfections only noticeable when magnified or enlarged will not be accepted. Logos/printing must be viewed at arms length by the human eye. Products printed and produced overseas will never match products and printing of domestic orders.

UPS/FedEx: IL is not responsible for service failures incurred with 3rd party freight carriers. Failures include but are not limited to; lost packages, incorrect address routing & delayed shipments. Carton/product damages resulting from mishandling during transit are the responsibility of the 3rd party carrier. IL uses strong sturdy boxes & we are not liable for shipper handling abuse. A claim must be filed by the owner/customer directly to carrier of said shipper number for resolution.

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Elizabeth Gonzalez Promotion

Culver City, CA. Elizabeth Gonzalez has been promoted to Customer Service Manager! She is a hard working and devoted employee and has done a great job in our inside sales department. In her new role, she will focus on the following key performance indicators:

Delivering prompt and professional solutions for customer inquiries via phone, email, and achieve “A” level service
Building relationships with distributors as well as outside sales reps
Continuing process enhancement and reduction of internal customer transfers
Mentor and develop customer service agents and nurture an environment where each CS team member can excel through encouragement and empowerment
Develop standard operating procedures and policies to better serve distributors

Elizabeth is married with two children. In her spare time, she coaches her daughter's cheer team and is the team mom for her son's baseball team. She loves listening to music, going to the beach, and spending time with family and friends.

You may not know that Elizabeth went to beauty school and loves coloring hair on the side.