GENERAL INFORMATION

• Price Includes: Screen - One color, one position imprint on back of paperweight (Personalization not available for Screen imprint). For 2nd Color imprint and above reference Full Color Imprint Pricing.
• PhotoImage 4 Color Process – Photoimage Full Color One position imprint on back of paperweight.
• Personalization Setup Charge: $35.00 (G) (not available for Screen Imprint), plus running charge.
• Pricing: OP, OP3, Rush & Turbo orders EQP/NQP pricing do not apply. Online prices are subject to change without notice. All Online pricing is based on our costs known at the time of publishing. Natural disasters, worldwide economic conditions including, but not limited to, foreign governments altering their tax or monetary policies, the cost of raw materials rising (usually associated with the cost of oil) or other economic conditions could result in unforeseen price increases. Any such event may necessitate that we alter the pricing published in this catalog. In such an event, we will do our best to keep prices updated on our website at www.innovation-line.com. We are not responsible for pricing or information errors found in third party publications (i.e., ESP, SAGE, Impact, etc.) whether in a database, online, in print or by email blast, etc. Pricing is effective upon publication.
• Copy Change: $40.00 (G). Minimum quantity for copy change is one half of first column quantity.
• Repeat Setup Charge: $45.00 (G) per logo.
• Disclaimer: Due to the individual hand crafting of each art glass award, no two pieces will be identical in size, weight, and shape as variations will occur. Colors and clarity will be inconsistent. Bubbles and flow marks are not considered defects and returns will not be accepted.
• *Printed Awards Less Than Minimum Charge: $100.00(G) per item, contact Factory for absolute minimum. (No exceptions)
• Awards/Acrylic Pre Production Proof: $45.00 (G)  plus cost of product, all setups and personalization charges. If revisions are made to pre-production proofs, a new pre-production proof charge that includes any additional art, die or screen charges will apply. Production Time: 3 days
• Blank Acrylic/Glass Awards: End quantity standard service price. Minimum order value for blank awards must meet $200 (G) (no mix and matching of awards).  Production Time for blanks is same production time as imprinted awards. Blank merchandise cannot be returned under any circumstances. All sales are final. No exceptions.
• Speculative Samples: $80.00(G) per item. Plus Setup Charge of $60.00(G) per color and/or imprint methods, first column cost of the item, and cost of any additional color per unit running charges and freight charges. Production Time: 10-15 Days.
• Overrun Production Samples: Must be requested and included with original order and cannot be added after a ship date has been assigned.
  
• Blanks: Production time same as Imprinted. Refer to General Information "Blank Orders" for pricing on blanks awards and note all sales are Final. Returns will not be accepted nor credits issued under any circumstances.
• Please note: Colorfill Available Only for lines of personalization. No Logos. Slight shifting of logo/text cannot be avoided. As each product is manufactured and logoed individually, up to 3/16” movement in logo alignment may occur. Thin lines and small text are not recommended due to lose of detail and legibility. In 4-color process / Photoimage full color printing, exact color match cannot be achieved. There may be a dramatic difference between the PMS Color noted, screen color shown and printed color. Repeat order color matching cannot be guaranteed.   Products are intended for individual use and cannot be compared one to another or order to order. None of these can be considered a defect.

• ART FORMAT COMPATIBILITY: Vector art in EPS, AI or PDF formate is required for all spot color and laser engraved imprints. High res (300DPI) pixel image formats such as JPG, PNG or TIF are acceptable for full color imprints. All type should be converted to outlines, or have the requisite OTF and/or TTF font files included with the art. Note: Due to potential compatibility issues with vector art formats, if your artwork falls outside the artboard/preview window, Innovation cannot be responsible for any copy or logo that is layered, lost or hidden and will not print.
• Order Cancellations/Cancellation Requests/Art Changes/Revisions Policy: Order Cancellation/Revision requests are not accepted until Factory confirms product has not been manufactured or printed. In most cases, if no proof has been requested at time of order submission, within 48 hours of order receipt, it is too late to cancel order and distributor is responsible for all incurred costs regardless of whether order has physically shipped from our factory. Likewise, 48 hours after proof approval, it is not possible to cancel/revise any order as it will have been printed, packed & is being staged to ship and distributor is responsible for all costs. Sorry no exceptions.