GENERAL INFORMATION

• Price Includes: Up to a Full Color Imprint
• Pricing: OP, OP3, Rush & Turbo orders EQP/NQP pricing do not apply. Online prices are subject to change without notice. All Online pricing is based on our costs known at the time of publishing. Natural disasters, worldwide economic conditions including, but not limited to, foreign governments altering their tax or monetary policies, the cost of raw materials rising (usually associated with the cost of oil) or other economic conditions could result in unforeseen price increases. Any such event may necessitate that we alter the pricing published in this catalog. In such an event, we will do our best to keep prices updated on our website at www.innovation-line.com. We are not responsible for pricing or information errors found in third party publications (i.e., ESP, SAGE, Impact, etc.) whether in a database, online, in print or by email blast, etc. Pricing is effective upon publication.
• Pre Production Proof: $75.00 (G). Production Time: Add 2-3 Days. If revisions are made to any Pre Production proofs, a new pre production proof charge that includes any additional art, die or screen charges will apply.
• Overrun Production Samples: Must be requested and included with original order and cannot be added after a ship date has been assigned.
  
• Assorted Colors: Minimum assortment per color is 100 pieces and must be in even increments of 100 pieces (sorry, no exceptions). 
• Less Than Minimum Charge: $60.00(G) plus first column price sorry no EQP, no NQP, plus regular Set Up charge. Absolute minimum is 50% of the first column quantity.
• Please note: Wall Clocks come with black hands ONLY, dark clock backgrounds are not advisable as black hands may not be visible. Slight shifting of logo/text cannot be avoided. As each product is manufactured and logoed individually, up to 3/16” movement in logo alignment may occur. Products are intended for individual use and cannot be compared one to another, current order cannot match previous order. In Photoimage Full color printing, exact color match cannot be achieved. There may be a dramatic difference between the PMS Color noted, screen color shown and printed color. None of these can be considered a defect.

• ART FORMAT COMPATIBILITY: Vector art in EPS, AI or PDF formate is required for all spot color and laser engraved imprints. High res (300DPI) pixel image formats such as JPG, PNG or TIF are acceptable for full color imprints. All type should be converted to outlines, or have the requisite OTF and/or TTF font files included with the art. Note: Due to potential compatibility issues with vector art formats, if your artwork falls outside the artboard/preview window, Innovation cannot be responsible for any copy or logo that is layered, lost or hidden and will not print.
• Order Cancellations/Cancellation Requests/Art Changes/Revisions Policy: Order Cancellation/Revision requests are not accepted until Factory confirms product has not been manufactured or printed. In most cases, if no proof has been requested at time of order submission, within 48 hours of order receipt, it is too late to cancel order and distributor is responsible for all incurred costs regardless of whether order has physically shipped from our factory. Likewise, 48 hours after proof approval, it is not possible to cancel/revise any order as it will have been printed, packed & is being staged to ship and distributor is responsible for all costs. Sorry no exceptions.

Important Information: Proof approval constitutes acknowledgement and agreement of the following: This proof is provided for approximate logo placement and size approval only. Products are for individual use and cannot be lined up and compared for uniformity. Wall clocks come with black hands only, dark clock backgrounds are not advisable as black hands may not be easily visible. Case and lens material can have slight blemishes and scratches which cannot be avoided and are not considered defects. Slight shifting of the imprint and placement cannot be avoided. As each item is printed and manufactured individually, up to 3/16” movement in alignment will occur. Some slight grain/noise, gradation, banding, stripes or streak lines may appear in the imprint which is unavoidable and is not considered a defect. The colors shown on this E-Proof may not be accurately represented on your computer monitor. PMS matching is not possible and not available for full color imprints. Color variation cannot be considered a defect due to ink, lighting, and material variations. Product and imprint color appearance can vary slightly from product to product and order to order. Exact centering or logo alignment cannot be guaranteed.
Industry standard viewing criteria maintains arm’s length viewing (22 – 24 inches) for evaluating details, color, and legibility. Returns or credits will not be accepted for variations, imperfections or details only visible under magnification or from closer than arm's length. Factory reserves the right to alter the imprint and imprint method to achieve the best possible result.