Innovation Line

Please review each webpage for current Production time and Pricing. If production times are not correct on actual Purchase Orders, delays will result. Production starts after proof approvals. Prices are subject to change, check for current pricing prior to order placement. A 2% convenience fee for the total amount charged will be added to all credit card payments. Self Promo Orders & Speculative Samples not available due to labor shortages. Repeat order ink colors and logo printing will vary from order to order. PMS matches can only be close and cannot be matched exactly for digital printing. Claims resulting from printing imperfections only noticeable when magnified or enlarged will not be accepted. Logos/printing must be viewed at arms length by the human eye. Products printed and produced overseas will never match products and printing of domestic orders.

UPS/FedEx: IL is not responsible for service failures incurred with 3rd party freight carriers. Failures include but are not limited to; lost packages, incorrect address routing & delayed shipments. Carton/product damages resulting from mishandling during transit are the responsibility of the 3rd party carrier. IL uses strong sturdy boxes & we are not liable for shipper handling abuse. A claim must be filed by the owner/customer directly to carrier of said shipper number for resolution.

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GENERAL INFORMATION

ARTWORK & PERSONALIZATIONS

We strongly recommend all artwork be computer generated to assure the best printing results. We suggest the use of high contrast, clean and defined edges, straight typefaces, and avoid type smaller than 7 pt., or detailed artwork in small imprint areas. Our Art Department supports the Mac OSX versions of the following software programs: Adobe Illustrator, Adobe Photoshop, and CorelDraw. Acceptability of artwork files in PDF format is subject to review by our Art Department. Layouts

Due to potential compatibility issues with vector files, all art that is intended to print must be centered and visible within the artboard/page/preview area(s). Innovation Line cannot be liable for art that runs off the page or isn’t fully visible on the artboard (resulting from customer supplied Adobe files that do not comply with specs outlined herein. To avoid compatibility issues due to customers using other formats/versions of Adobe Illustrator which will result in lost art, reduced image quality, and font errors, all vector art submissions must be backsaved to Adobe version CS3.

Layouts: We strongly recommend the artwork submitted be laid out the way it should appear when printed. We reserve the right to use the art provided as we see fit, using our best judgment to make logo and copy fit within our printing templates on our products. Slight alterations and modifications are considered acceptable and no credits or adjustments can be made under any circumstances.

File formats: Within our line of products, different items are available in different printing methods. The requirements for each method are as follows:

For SPOT COLOR PRINTING (Screen, Pad), SAND ETCHING or LASER ENGRAVING, we require files in Vector EPS format, with type outlined (solid colors only, no halftones or gradations).

For 4-COLOR PROCESS DIGITAL PRINTING, we require files in TIF format, CMYK color mode, with a minimum resolution of 300 ppi, sized at 100%, flat and with extra bleed if needed (the format for Spot Printing – see above – is also accepted).

Personalization’s, Copy Changes and Variable Data: All copy changes and personalization info must be provided exactly as they are intended to print, in a editable text format such as: DOC (Microsoft Word), TXT (plain text) or XLS (Microsoft Excel). Complex and multi-line personalizations must be provided in a Microsoft Excel format with each line of copy split to a separate column. For example:

LINE 1 (Name)	LINE 2 (Title)	LINE 3 (Sponsor)
John	First Place Runner	Charlie Burger
Charlie	First Place Cyclist	Johnny

Please Note: Personalization text within pixel images (JPG), scans and faxes cannot be copied and pasted and will always have to be retyped. These formats will not be accepted for personalization over 15 pieces. A data entry fee of $25.00(Z) per half hour will be applied for retyping and proofing any personalization list that is not provided in an editable format.

All necessary font files (OTF, TTF) must be provided with artwork that requires personalization or typesetting.

FTP upload instructions:

Large Artwork Upload - Please upload your artwork larger than 10MB here.
(All artwork less than 10MB - Please email to orders@innovation-line.com)

Artwork guide lines:

For SPOT COLOR PRINTING (Screen, Pad) or LASER ENGRAVING, we require files in Vector EPS format, with type outlined (solid colors only, no halftones or gradations).

For 4-COLOR PROCESS DIGITAL PRINTING, we require files in TIF format, CMYK color mode, with a minimum resolution of 300 ppi, sized at 100%, flat and with extra bleed if needed (the format for Spot Printing – see above – is also accepted).

Upload Instructions:

It is preferred that your artwork is zipped or stuffed for faster upload/download. Also make sure the artwork is named after your PO# (i.e.: PO#12345.zip or PO#ABCD.sit).

Please click the button below to proceed with the artwork upload:

Artwork Submission Via e-mail:

Send to: orders@innovation-line.com. You MUST refer to your Purchase Order Number in the subject title of the message. Attach the artwork file(s) and include a contact name and phone number and layout instructions (if any) in the body of the message.

Art Review

Not sure if your art will meet our requirements for imprint? We will be happy to review your art at no charge to you. Email it to artreview@innovation-line.com. Please put item number and imprint method desired, if other than the one referenced for the item. We will review your art and respond back to you within 4-6 hours with any suggestions. However, please keep in mind we will not use this art as reference and it will not in any way substitute a proof for an order. You will have to resubmit proper artwork when placing your order.

Digital Media:

We also accept Mac OS X formatted CD- and DVD-ROMs.

Artwork Clean Up:

Only minimal clean up of artwork is available. Additional artwork charges of $25.00(Z) per half hour will be applied for any order in which art needs more than one half-hour of clean-up work.

Art Storage:

Artwork data files are saved for 24 months from original order date. On repeat orders with changes, all original set-ups will apply.

Typesetting:

$12.50(G) for every three lines. Add 2 days to production time.

Engraving on Metal Plate:

Setup Charge: $15.00(G), plus $2.50(G) for first line and $2.00(G) for additional lines. Engraving plates available in Gold or Silver. Please specify. Standard height is 5/8” and width is adjusted to fit each item base. Factory selects matching font style.