GENERAL INFORMATION

• 5129 - Laser Engraving - Price Includes: Laser engraving, one location (no color).
• 5129D - *Multicolor Vinyl Label - Price Includes: Up to a Full Color Imprint on white vinyl label with Epoxy Dome, exact color matches are not possible. Add 3 Days to Production.
• Pricing: OP, OP3, Rush & Turbo orders EQP/NQP pricing do not apply. Online prices are subject to change without notice. All Online pricing is based on our costs known at the time of publishing. Natural disasters, worldwide economic conditions including, but not limited to, foreign governments altering their tax or monetary policies, the cost of raw materials rising (usually associated with the cost of oil) or other economic conditions could result in unforeseen price increases. Any such event may necessitate that we alter the pricing published in this catalog. In such an event, we will do our best to keep prices updated on our website at www.innovation-line.com. We are not responsible for pricing or information errors found in third party publications (i.e., ESP, SAGE, Impact, etc.) whether in a database, online, in print or by email blast, etc. Pricing is effective upon publication.
• Pre Production Proof: $75.00 (G). Production Time: Add 2-3 Days. If revisions are made to any Pre Production proofs, a new pre production proof charge that includes any additional art, die or screen charges will apply.
• Speculative Sample: $75.00 (G), plus setup charges, cost of the item and cost of any additional color per unit running charges and freight charges. Production Time: 7-10 Days.
• Assorted Colors: Minimum assortment per color is 100 pieces and must be in even increments of 100 pieces (sorry, no exceptions).
• Less Than Minimum Charge: $60.00(G) plus first column price sorry no EQP, no NQP, plus regular Set Up charge. Absolute minimum is 50% of the first column quantity.
• Overrun Production Samples: Must be requested and included with original order and cannot be added after a ship date has been assigned.
  
• Blank Goods: We require a minimum of 2 full production days to ship out blanks. Orders received before 5PM PST will ship 2 business days from the day the order is received. Orders received after 5PM PST will be assigned as received the following day. Blank/Unimprinted product sales are final. Returns cannot be accepted under any circumstances (sorry, no exceptions!).
• Please note: Small shifting of imprint cannot be avoided when printing. As each product is manufactured and printed individually, up to 3/16” movement in logo alignment may occur. Phone holders are intended for individual use and cannot be compared. In 4-color process printing, exact color match cannot be achieved. None of these can be considered a defect. Please note: Adhesive strength may vary depending on materials used in the cell phone itself or aftermarket phone cases.

• ART FORMAT COMPATIBILITY: Vector art in EPS, AI or PDF formate is required for all spot color and laser engraved imprints. High res (300DPI) pixel image formats such as JPG, PNG or TIF are acceptable for full color imprints. All type should be converted to outlines, or have the requisite OTF and/or TTF font files included with the art. Note: Due to potential compatibility issues with vector art formats, if your artwork falls outside the artboard/preview window, Innovation cannot be responsible for any copy or logo that is layered, lost or hidden and will not print.
• Order Cancellations/Cancellation Requests/Art Changes/Revisions Policy: Order Cancellation/Revision requests are not accepted until Factory confirms product has not been manufactured or printed. In most cases, if no proof has been requested at time of order submission, within 48 hours of order receipt, it is too late to cancel order and distributor is responsible for all incurred costs regardless of whether order has physically shipped from our factory. Likewise, 48 hours after proof approval, it is not possible to cancel/revise any order as it will have been printed, packed & is being staged to ship and distributor is responsible for all costs. Sorry no exceptions.

Important Information: Variations in print substrates/materials make it impossible to exactly duplicate PMS colors on Innovation Line products. Color variation cannot be considered a defect due to ink, lighting, material or any other variation. PMS color matching is not possible for any imprint method, including spot color direct print or 4CP vinyl label. PMS is only a reference point and an approximation. Laser engraving appears on actual item as tone on tone (as the laser engraving uses the laser to burn through the surface), on clear acrylic it appears white frost, on a proof laser engraving is most often shown in gray color. Imprint will shift slightly when printed or lasered. Each product is manufactured and printed individually, so 3/16” movement in logo alignment may result and cannot be considered a defect in printing. Vinyl labels may have small bubbles and variation in label application cannot be avoided. Note on proofs: E-Proofs are for logo placement and size approval only. The colors shown on e-proofs will not be accurately represented on monitors. Therefore, e-proofs cannot be an exact color representation and factory is not responsible for ANY variation. Please note: Adhesive strength may vary depending on materials used in the cell phone itself or aftermarket phone cases.