GENERAL INFORMATION

• Price Includes: one imprint color, one side imprint only on neoprene sleeve. (neoprene is a porous material and silk screen ink can only partially fill the pores and this is not considered a defect). Only one imprint color, one side imprint on sleeve is available.
• Pricing: OP, OP3, Rush & Turbo orders EQP/NQP pricing do not apply. Online prices are subject to change without notice. All Online pricing is based on our costs known at the time of publishing. Natural disasters, worldwide economic conditions including, but not limited to, foreign governments altering their tax or monetary policies, the cost of raw materials rising (usually associated with the cost of oil) or other economic conditions could result in unforeseen price increases. Any such event may necessitate that we alter the pricing published in this catalog. In such an event, we will do our best to keep prices updated on our website at www.innovation-line.com. We are not responsible for pricing or information errors found in third party publications (i.e., ESP, SAGE, Impact, etc.) whether in a database, online, in print or by email blast, etc. Pricing is effective upon publication.
• Pre Production Proof: $75.00 (G). Production Time: Add 2-3 Days. If revisions are made to any Pre Production proofs, a new pre production proof charge that includes any additional art, die or screen charges will apply.
• Speculative Sample: $75.00 (G), plus setup charges, cost of the item and cost of any additional color per unit running charges and freight charges. Production Time: 7-10 Days.
• Only Ground Freight Available in the Continental USA for Hand Sanitizers. For air freight please inquire.
• Overrun Production Samples: Must be requested and included with original order and cannot be added after a ship date has been assigned.
• Assorted Colors: Minimum assortment per color is 100 pieces and must be in even increments of 100 pieces (sorry, no exceptions). 
• Less Than Minimum Charge: $60.00(G) plus first column price sorry no EQP, no NQP, plus regular Set Up charge. Absolute minimum is 50% of the first column quantity.
• Please note: Only ground freight shipping at regular published rates, are available in the continental U.S. for hand sanitizers. However, if expedited shipping is required a $50 fee per box will be charged as hazardous materials (sanitizers) documentation is required, ONLY FedEx carrier allowed for expedited shipping. Hand Sanitizers shipping to Alaska, Hawaii and Puerto Rico automatically require hazmat documentation and a $55.00(G) charge per box fee. For spot color imprint: Small shifting of imprint cannot be avoided when printing. As each product is manufactured and printed individually, up to 3/16” movement in logo alignment may occur. Small bubbles in vinyl label cannot be avoided as labels are applied manually and cannot be perfectly aligned on bottle or compared one to another or order to order. Clear ingredients label on back will be visible through the front and may make imprint difficult to read. Thin lines and small text are not recommended. Hand Sanitizers are intended for individual use and cannot be compared one to another, current order cannot match previous order.

• ART FORMAT COMPATIBILITY: Vector art in EPS, AI or PDF formate is required for all spot color and laser engraved imprints. High res (300DPI) pixel image formats such as JPG, PNG or TIF are acceptable for full color imprints. All type should be converted to outlines, or have the requisite OTF and/or TTF font files included with the art. Note: Due to potential compatibility issues with vector art formats, if your artwork falls outside the artboard/preview window, Innovation cannot be responsible for any copy or logo that is layered, lost or hidden and will not print.
• Order Cancellations/Cancellation Requests/Art Changes/Revisions Policy: Order Cancellation/Revision requests are not accepted until Factory confirms product has not been manufactured or printed. In most cases, if no proof has been requested at time of order submission, within 48 hours of order receipt, it is too late to cancel order and distributor is responsible for all incurred costs regardless of whether order has physically shipped from our factory. Likewise, 48 hours after proof approval, it is not possible to cancel/revise any order as it will have been printed, packed & is being staged to ship and distributor is responsible for all costs. Sorry no exceptions.

Important Information: Proofs provided are for logo placement and size approval only. The colors shown on e-proofs may not be accurately represented on your computer monitor (All metallic inks will NOT show up as metallic on screen) and PMS colors as printed in the Pantone Color Book are only a reference point. Therefore, e-proofs are not an exact color representation. Variations in print substrates/materials make it impossible to exactly duplicate PMS colors on Innovation Line products. Color variation cannot be considered a defect due to ink, lighting, and material variations. Innovation Line is not responsible for any color variation. In screen printing pad printing, Sublimation or transfer process exact color matches cannot be achieved. Regarding color matching, dye-sublimation printing uses a computer printer to generate a heat transfer to transfer the image onto fabric. Dye-sublimation printers use CMYO (Cyan Magenta Yellow Overcoating) colors, which differs from the more recognized CMYK colors in that the black is eliminated in favor of a clear overcoating. As a result, PMS inks cannot be matched exactly. They are only a reference point and an approximation.