GENERAL INFORMATION

• Price Includes: One color step and repeat imprint on the front (left and right) side. One color imprint only.Important Notice: Please select either the Bulldog/Alligator or Swivel Clip option when placing your order or this will cause production/ship date delays.
• Pricing: OP, OP3, Rush & Turbo orders EQP/NQP pricing do not apply. Online prices are subject to change without notice. All Online pricing is based on our costs known at the time of publishing. Natural disasters, worldwide economic conditions including, but not limited to, foreign governments altering their tax or monetary policies, the cost of raw materials rising (usually associated with the cost of oil) or other economic conditions could result in unforeseen price increases. Any such event may necessitate that we alter the pricing published in this catalog. In such an event, we will do our best to keep prices updated on our website at www.innovation-line.com. We are not responsible for pricing or information errors found in third party publications (i.e., ESP, SAGE, Impact, etc.) whether in a database, online, in print or by email blast, etc. Pricing is effective upon publication.
• For 2nd side imprint: add $0.30 (G), $55.00 (G) setup charge applies if different artwork used.
• Pre Production Proof: $75.00 (G). Production Time: Add 2-3 Days. If revisions are made to any Pre Production proofs, a new pre production proof charge that includes any additional art, die or screen charges will apply.
• Speculative Sample: $75.00 (G), plus setup charges, cost of the item and cost of any additional color per unit running charges and freight charges. Production Time: 7-10 Days.
• Assorted Colors: Minimum assortment per color is 100 pieces and must be in even increments of 100 pieces (sorry, no exceptions). 
• Less Than Minimum Charge: $60.00(G) plus first column price sorry no EQP, no NQP, plus regular Set Up charge. Absolute minimum is 50% of the first column quantity.
• Please note: Slight material bleed through cannot be avoided when printing on this material (100% ink coverage is not possible). Credit will not be issued nor returns accepted. Fine lines have a tendency to break and/or appear broken when printing on cloth materials. Some fine details may be lost during printing as well as fade quickly after printing. Small shifting of imprint cannot be avoided when printing. As each product is manufactured and printed individually, up to 3/16” movement in logo alignment may occur. Teddy Bears are intended for individual use and cannot be compared. Copy Change request must meet 1/2 of the first column quantity. No exceptions. All applicable charges will be applied.

• ART FORMAT COMPATIBILITY: Vector art in EPS, AI or PDF formate is required for all spot color and laser engraved imprints. High res (300DPI) pixel image formats such as JPG, PNG or TIF are acceptable for full color imprints. All type should be converted to outlines, or have the requisite OTF and/or TTF font files included with the art. Note: Due to potential compatibility issues with vector art formats, if your artwork falls outside the artboard/preview window, Innovation cannot be responsible for any copy or logo that is layered, lost or hidden and will not print.
• Order Cancellations/Cancellation Requests/Art Changes/Revisions Policy: Order Cancellation/Revision requests are not accepted until Factory confirms product has not been manufactured or printed. In most cases, if no proof has been requested at time of order submission, within 48 hours of order receipt, it is too late to cancel order and distributor is responsible for all incurred costs regardless of whether order has physically shipped from our factory. Likewise, 48 hours after proof approval, it is not possible to cancel/revise any order as it will have been printed, packed & is being staged to ship and distributor is responsible for all costs. Sorry no exceptions.

Important Information: Proofs provided are for logo placement and size approval only. The colors shown on e-proofs may not be accurately represented on your computer monitor (All metallic inks will NOT show up as metallic on screen) and PMS colors as printed in the Pantone Color Book are only a reference point. Therefore, e-proofs are not an exact color representation. Variations in print substrates/materials make it impossible to exactly duplicate PMS colors on Innovation Line products. Color variation cannot be considered a defect due to ink, lighting, and material variations. Innovation Line is not responsible for any color variation. In screen printing pad printing, Sublimation or transfer process exact color matches cannot be achieved. Regarding color matching, dye-sublimation printing uses a computer printer to generate a heat transfer to transfer the image onto fabric. Dye-sublimation printers use CMYO (Cyan Magenta Yellow Overcoating) colors, which differs from the more recognized CMYK colors in that the black is eliminated in favor of a clear overcoating. As a result, PMS inks cannot be matched exactly. They are only a reference point and an approximation. Laser engraving appears on actual item as tone on tone (as the laser engraving uses the laser to burn through the surface), on clear acrylic it appears white frost, on a proof laser engraving is most often shown in gray color. Imprint will shift slightly when printed or lasered. Each product is manufactured and printed individually, so 3/16” movement in logo alignment may result and cannot be considered a defect in printing.